Shipping
Shipping Policy
At Altra Eyewear, we aim to get your sunglasses to you as quickly and smoothly as possible. Here’s everything you need to know about our shipping process.
Processing Time
All orders are processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with your tracking information.
Shipping Times
- Australia: 3-7 business days
- New Zealand: 7-14 business days
- International: 10-20 business days
Please note that shipping times may vary based on your location and any potential carrier delays.
Shipping Costs
- Australia: Free Standard Shipping on all orders
- New Zealand & International: Shipping rates calculated at checkout
Tracking Your Order
Once your order is shipped, you will receive an email with tracking details. You can track your package directly through the shipping carrier’s website.
Potential Delays
While we do our best to meet delivery times, please understand that occasional delays with postal services or customs may occur, which are outside of our control. We appreciate your patience.
Questions?
If you have any questions about your order or shipping, please contact us through our website or swing us a DM on our instagram, We’re always happy to help!